Privacy Policy

Privacy Policy

At Jersey eleven, we are committed to protecting and respecting your privacy. This policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Personal Information We Collect

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely via encrypted gateways), email address, and phone number. We refer to this as "Order Information."

2. How We Use Your Data

We use the Order Information generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your order status.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our football kits (only if you have opted in to our newsletter).

3. Sharing Your Personal Information

We share your Personal Information with third parties solely to help us use your Personal Information, as described above. For example:

  • We use WooCommerce/WordPress to power our online store.
  • We share your shipping details with our courier partners (e.g., Royal Mail, Evri, DHL) strictly for delivery purposes.
  • We use secure payment processors (e.g., Stripe, PayPal) to handle financial transactions. We do not store your credit card details on our servers.

4. Your Rights (GDPR)

If you are a resident of the UK or Europe, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted (Right to be Forgotten). If you would like to exercise this right, please contact us at hello@jerseyeleven.shop.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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